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Commerce Commission | Illinois Commerce Commission (ICC)
527 East Capitol Avenue, Springfield, IL 62701
Eligibility
All residents of Illinois
Required documents
None
Hours
Mon-Fri 8:30 am-4:30 pm
(217) 782-2024
Voice·
Main Phone
(800) 524-0795
Voice·
Toll-Free
Website
https://www.icc.illinois.govApplication process
By phone, website
Fees
No fees
Service area
IL
Provides technical and legal expertise to investigate and mediate gas, electric, water and phone utilities complaints between consumers and public utilities. Educates consumers on emergent utility, transportation, and retail development opportunities.
Date of Last Formal Update
06/16/2025
Data provided by
United Way of the Midlands
What's Here
Providing organization
Illinois Commerce Commission (ICC)
Provides technical and legal expertise to investigate and mediate gas, electric, water and phone utilities complaints between consumers and public utilities. Educates consumers on emergent utility, transportation, and retail development opportunities.