Insurance counseling service for Medicare beneficiaries and their caregivers provided by trained and certified SHIP counselors. SHIP counselors can advise on: - Medicare. - Medicare Supplement insurance. - Long-term care insurance. - Medicare managed care plans (HMO, PPO, & PFFS). - Other health insurance. - Prescription drug coverage (Medicare D). - Filing Medicare and Medicare Supplement claims. - Medicare Supplement and long-term care insurance policies. - Appealing claim denials. - Extra Help (a federal program to assist low-income seniors with Medicare D associated costs).