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Request for Replacement of Destroyed Food - Illinois Department of Human Services - Family Community Resource Centers - Lincolnwood
Resource Name:Request for Replacement of Destroyed Food - Illinois Department of Human Services - Family Community Resource Centers - Lincolnwood
address
7301 North Lincoln Avenue, Suite 220, Lincolnwood, IL 60712
Eligibility
This program is open to households with active SNAP benefits whose food was destroyed by fire, flood, tornado, or a power outage lasting more than 4 hours. This replacement request does not cover loss of power due to nonpayment of utility service or food destruction caused by a mechanical problem, such as a refrigerator breakdown not caused by the disaster.
Hours
Mon 24/7
Tue 24/7
Wed 24/7
Thu 24/7
Fri 24/7
Sat 24/7
Sun 24/7
773-292-7200
Voice
(866) 324-5553
Voice
(866) 321-8261
Voice
(224) 544-2601
Voice
(800) 843-6154
Voice
·IDHS Help Line
Languages
Spanish, English
Application process
Follow the steps below to submit your request:1. Upload Form 1989 to the ECR on IES.2. In the Left Navigation, Click Benefits Issuance.3. Click "Request Food/Cash Manual Issuance".4. Enter the Case Number and enter Food EDG #.5. Enter the Benefit Type: Replacement and the Issuance Reason: Food Destroyed.6. Enter the replacement amount that the Food Assistance household claims to have lost. The replacement cannot exceed the food benefit amount for the fiscal month of the loss.
Fees
Free
Service area
IL
SNAP recipients whose food is destroyed due to household misfortunes (fire, flood, tornado) or power outages lasting longer than 4 hours are eligible to receive replacement food. Applicants must complete form IL444-1989 within 10 days of discovering the destroyed food due to a disaster. IDHS verifies the event through a collateral contact, the Red Cross, fire department, utility company, a news article, or a home visit. The replacement cannot exceed the SNAP benefit amount for the fiscal month of the loss, and it's capped at the actual value of the loss, whichever is lower. Approve replacement SNAP within 2 days of the signed Request for Replacement of Destroyed Food, if the SNAP household is entitled.
Date of Last Formal Update
07/07/2026
Data provided by
211 Metro Chicago
What's Here
Providing organization
Illinois Department of Human Services
Illinois Department of Human Services (IDHS) provides Illinois residents with streamlined access to integrated services, especially those who are striving to move from welfare to work and economic independence, and others who face multiple challenges to self-sufficiency.