FINANCIAL SERVICES | CROSS OUTREACH
Cross Outreach is a homelessness prevention program providing limited assistance with basic needs such as rent, security deposits, electric or water bills, laundry vouchers or storage costs for households in transition as funding is available. Does not assist with car gas.
***Rent, security deposits, electric, water and laundry voucher assistance requires clients to email a help request on the 3rd Monday of every month between 8 am-8 pm.
2025 Intake Dates are as follows (3rd Monday of each month, 8 am-8 pm): Apr 21, May 19, Jun 16, Jul 21, Aug 18, Sep 15, Oct 20, Nov 17 and Dec 15, 2025.
Services
Date of Last Formal Update
01/30/2025
Data provided by
211 Iowa UWCI
Physical Address
Po Box 12121, Des Moines, IA 50312
Hours
Online only
Voice
Voice
Application process
Must send an email with a request for help on the third Monday of each month, between 8 am-8 pm
Fee
None
Required documents
Photo ID, General Assistance Letter of Decision for rent and utility payment assistance, landlord statement for rent help and 12 month utility payment history for utilities help, others by request
Eligibility
Must not have received assistance from CROSS in the past 12 months
Languages
English
Service area
Polk County, Iowa
Agency info
CROSS OUTREACH
Assists people in crisis with basic needs.