OMBUDSMAN | LINCOLN CITY OFFICES

Assistance for people who want to register complaints or have other concerns with departments of city government.

Title VI compliance official investigating, documenting all constituent reports of discrimination by StarTran, Lincoln's public transit services and other divisions that have contact with the public.

Administers the city's online service request reporting system, Acting with Citizens To Improve Our Neighborhoods (ACTION) Center, providing in-depth responses to concerns that become complex. People can find out about the laws that deal with their concern and report to the appropriate department any violations or problems they see in the community.

Problem Resolution Team, comprised of all City enforcement and codes compliance agencies and departments, brings problem properties back into compliance with local law.

Date of Last Formal Update

05/30/2025

Data provided by

211 Nebraska

Physical Address

555 South 10th Street, Lincoln, NE 68508

Hours

Mon 7:30 am - 5 pm; Tue 7:30 am - 5 pm; Wed 7:30 am - 5 pm; Thu 7:30 am - 5 pm; Fri 7:30 am - 5 pm;

Voice

(402) 471-2035

Main | Ombudsman

Voice

(402) 441-7511

Alternate | Mayor's Office

Fax

(402) 471-4277

Application process

Call, write, email, or use UPLNK; Visit website and click on 'Service Requests'

Fee

None

Required documents

Varies by service

Eligibility

Open to all residents of Lincoln

Languages

English

Service area

Lincoln, Nebraska

Agency info

LINCOLN CITY OFFICES

City government offices.