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Specialized Information and Referral | Illinois Department on Aging

1 Natural Resources Way, Suite 100, Springfield, IL 62702

Eligibility

Residents of Illinois

Required documents

None

Hours

Monday to Friday, 8:30 am - 5:00 pm

866-800-1409
Voice·

Adult Protective Services Hotline

711
Voice·

Deaf and Speech-Impaired

800-252-8966
Voice·

Senior Helpline

Languages

English, Spanish

Application process

(1) Call the toll-free number during listed hours (2) Information requested on the call may include client's name, age, address, current services being received and daytime telephone numbers.

Fees

No Fees

Service area

IL

State government agency offering programs and services geared towards seniors and older adults, including Adult Protective Services, the Community Care Program, and the Senior Health Insurance Program (SHIP).

Date of Last Formal Update

10/29/2025

Data provided by

211 DuPage County

Providing organization

Illinois Department on Aging

State government agency offering programs and services geared towards seniors and older adults, including Adult Protective Services, the Community Care Program, and the Senior Health Insurance Program (SHIP).