Specialized Information and Referral | Illinois Department on Aging

The Senior Helpline: One-on-one assistance with Illinois Department on Aging (IDoA) programs and referrals to local services.

Date of Last Formal Update

07/16/2024

Data provided by

211 DuPage County

Physical Address

1 Natural Resources Way, Springfield, IL 62702

Hours

Monday to Friday, 8:30 am - 5:00 pm

Voice

800-252-8966

Senior Helpline

Application process

(1) Call the toll-free number during listed hours (2) Information requested on the call may include client's name, age, address, current services being received and daytime telephone numbers.

Fee

No Fees

Eligibility

Adults age 60 and older, family, friends and other concerned people in the state of Illinois

Languages

Spanish

Agency info

Illinois Department on Aging

Programs offered include Adult Protective Services, the Community Care Program, and the Senior Health Insurance Program. Additionally, the Senior Helpline is available.