INSURANCE CONSUMER PROTECTION | ILLINOIS DEPARTMENT OF INSURANCE
Responsible for the regulation of the insurance industry operating in Illinois. Protects consumers by providing assistance and information, by efficiently regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace. They investigate consumer complaints, provide informational workshops, issue licenses to insurance companies, and issue licenses to individuals who self-insure.
Date of Last Formal Update
06/16/2025
Data provided by
211 Nebraska
Physical Address
115 South Lasalle Street, Chicago, IL 60603
Hours
Mon 8 am - 5 pm; Tue 8 am - 5 pm; Wed 8 am - 5 pm; Thu 8 am - 5 pm; Fri 8 am - 5 pm;
Voice
Website
Application process
A consumer may phone in a complaint, file a complaint online at the website, or file a complaint by mail
Fee
No fees
Required documents
Varies depending on services
Eligibility
No restrictions
Languages
English
Service area
Illinois
Agency info
ILLINOIS DEPARTMENT OF INSURANCE
Protects consumers by providing assistance and information, by regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace.