Disability Related Transportation | Regional Transportation Authority
Administrative entity that oversees the programs that help plan trips using public transportation, accessible transit and reduced fare programs, as well as an online portal to apply for reduced fare and ride free permits.
Date of Last Formal Update
11/27/2024
Data provided by
211 DuPage County
Physical Address
175 West Jackson Boulevard, Suite 1550, Chicago, IL 60604
Hours
Monday to Friday, 8:30 am - 5:00 pm
Website
https://www.rtachicago.org
Application process
(1) Call the Mobility Services Helpline or email [email protected] to request an application (2) Complete the application https://fares.rtachicago.org/ and call the Helpline to schedule an in-person interview (3) Following the interview, eligible riders will receive a certification letter, a guide, and a photo ID card within 21 days.
Fee
Customer Support: No Fees
Required documents
Application; Government-issued Photo ID; Proof of disability
Eligibility
Must have a disability or a qualifying health condition; Unable to use the Chicago Transit Authority or Pace fixed routes for some or all of their travel.
Languages
Applications available in English, Spanish, Braille, or on audiotape; Interpreters available for American Sign Language (ASL) and Spanish.
Service area
Lake County, IL
Mchenry County, IL
Kane County, IL
Cook County, IL
Dupage County, IL
Will County, IL
Agency info
Regional Transportation Authority
Administrative entity that oversees the programs that help plan trips using public transportation, accessible transit and reduced fare programs, as well as an online portal to apply for reduced fare and ride free permits.