ADULT PROTECTIVE SERVICES (APS) | CHELP

Investigates allegations of abuse, neglect, and exploitation of older adults and the disabled living in a domestic (non-institutional) setting, including physical and emotional abuse, financial exploitation, confinement/neglect, deprivation of food or medication, sexual abuse, and self-neglect.

Offers 24-hour intakes by phone at the local number. A caseworker will make a home visit to investigate any allegations of abuse and assist the victim. Interventions will be offered to the victim and referrals made to the appropriate organizations. Interventions can include but are not limited to in-home services, legal, medical, relocation, and counseling.

Date of Last Formal Update

08/19/2025

Data provided by

211 Nebraska

Physical Address

2545 Millikin Parkway, Decatur, IL 62526

Hours

Mon 12 am - 11:59 pm; Tue 12 am - 11:59 pm; Wed 12 am - 11:59 pm; Thu 12 am - 11:59 pm; Fri 12 am - 11:59 pm; Sat 12 am - 11:59 pm; Sun 12 am - 11:59 pm;

Voice

(866) 800-1409

Hotline | 24 Hour Elder Abuse Hotline

Application process

Call for information

Fee

None

Required documents

Varies by service

Eligibility

Open to persons age 60 and older and those with disabilities, ages 18-59

Languages

English

Service area

Dewitt County, Illinois
Mclean County, Illinois
Macon County, Illinois
Livingston County, Illinois

Agency info

CHELP

Adult protective service agency.