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Utility Bill Payment Plans | NORTHSHORE GAS - Illinois Patriot Plan Program

Eligibility

Must notify the company about the Active Duty status of a primary occupant by completing the registration form and meeting the following criteria: - Gas service is on - Residential premise - up to a three story residency - Primary occupant must be on active duty

Hours

Service Hours Monday: 7:00 AM - 7:00 PM Tuesday: 7:00 AM - 7:00 PM Wednesday: 7:00 AM - 7:00 PM Thursday: 7:00 AM - 7:00 PM Friday: 7:00 AM - 7:00 PM Saturday: 7:00 AM - 3:00 PM

866-556-6004
Voice·

Customer Service Center

312-240-3991
Fax·

Fax

866-556-6007
Voice·

TDD Line (M-F 7 AM - 7 PM)

Languages

Spanish

Application process
Visit website accel.northshoregasdelivery.com/home/pdf/patriot.pdf to complete the registration form. Send the original form and the required documents by mail or fax. Documents required: - Complete registration form https://www.northshoregasdelivery.com/payment-bill/pdf/patriot.pdf - Copy of the primary occupant’s Activation Orders - State issued I.D. as proof of residency
Fees

No fee.

Service area

Libertyville (Green Oaks), IL Vernon Hills (Indian Creek), IL Lake Forest (Mettawa), IL Lake Bluff (Knollwood), IL Lincolnshire (Prairie View), IL Antioch, IL Lincolnshire, IL Grayslake (Gages Lake), IL Antioch (Old Mill Creek), IL Lake Forest (Green Oaks), IL Vernon Hills, IL North Chicago, IL Round Lake (Round Lake Beach), IL Highwood, IL Lincolnshire (Half Day), IL Lake Bluff (Green Oaks), IL Gurnee, IL Waukegan (Beach Park), IL Wadsworth (Beach Park), IL Deerfield (Bannockburn), IL Wheeling, IL Lake Zurich (Hawthorn Woods), IL Russell, IL Waukegan (Park City), IL Lake Villa (Lindenhurst), IL Libertyville (Mettawa), IL Buffalo Grove, IL Lake Zurich (Long Grove), IL Zion (Beach Park), IL Deerfield (Riverwoods), IL Lake Villa (Venetian Village), IL Great Lakes (North Chicago), IL Mundelein (Long Grove), IL Fort Sheridan (Highland Park), IL Fort Sheridan, IL Grayslake (Wildwood), IL

Provides a payment plan for military families whose primary occupant is on deployment. Gas services will not be disconnected or charged late fees during deployment period only. Customers are still responsible for the full balance on the account when the deployed primary occupant returns home.

Date of Last Formal Update

07/18/2025

Data provided by

Lake County 211

Providing organization

NORTHSHORE GAS

Provides general and specialized gas services and resources