LONG TERM CARE OMBUDSMAN PROGRAM | SHAWNEE HEALTH SERVICE

The long term care ombudsmen program: - Offers support and advocacy for residents of nursing homes and assisted living facilities. - Protects and promotes the rights and quality of life for people who reside in long-term care facilities. - Works with residents and their families to resolve resident complaints and mediates solutions to problems. - Provides consultation on how to choose a nursing home or long-term care facility.

Date of Last Formal Update

12/04/2024

Data provided by

PATH Inc. 211

Physical Address

6355 Brandhorst Drive, Carterville, IL 62918

Hours

Mon-Fri: 8:30 am - 5:00 pm. Toll-free number available 24/7 for emergencies.

Fee

No fees.

Eligibility

Any person residing in a long-term care facility.

Service area

Alexander County, Illinois Jackson County, Illinois Saline County, Illinois Pope County, Illinois Pulaski County, Illinois Hardin County, Illinois Gallatin County, Illinois Massac County, Illinois Union County, Illinois Perry County, Illinois Franklin County, Illinois Williamson County, Illinois Johnson County, Illinois

Agency info

SHAWNEE HEALTH SERVICE