Utility Billing Relief Program & LIHWAP
Cook County partners with CEDA to provide the Utility Billing Relief (UBR) program and the Low-Income Household Water Assistance Program (LIHWAP). Utility Billing Relief (UBR) provides low-income Cook County residents with a reduced rate on their water, sewer, and water-sewer taxes and debt relief for those who demonstrate they can manage the reduced rate bills for one year. Residents may also be eligible for the Low-Income Household Water Assistance Program (LIHWAP), a federally funded program designed to assist low-income households with paying their past-due water and wastewater (sewer) bills.
Date of Last Formal Update
Unknown
Data provided by
211 Metro Chicago
Location
118 North Clark Street, Chicago, IL 60602
Voice
Voice
Hours
Mon 9:00 AM - 5:00 PM; Tue 9:00 AM - 5:00 PM; Wed 9:00 AM - 5:00 PM; Thu 9:00 AM - 5:00 PM; Fri 9:00 AM - 5:00 PM;
Application process
Application is online. You must complete this application in one session. You will not be able to save and resume at a later time. Processing time for applications is up to 30 days from the receipt of the complete UBR application.
Eligibility
The property must be single-family or two-unit, and the applicant must own it and reside in it. The applicant must provide a Social Security Number(SSN), Individual Taxpayer Identification Number (ITIN), or other form of identification, and the applicant must meet the income eligibility requirements and provide supporting documentation.
Service area
Cook county, IL
Agency info
Cook County Clerk
The Cook County Clerk's Office facilitates coordinating various social services to those in need.