Specialized Information and Referral | ILLINOIS DEPARTMENT ON AGING - Senior Helpline

Provides information and referrals for a wide range of senior-related issues, including: - Care Coordination - Long-Term Care Ombudsman Program - Legal Services - Transportation Services - Employment Information - Nutrition Programs (Home-Delivered and Congregate Meals) TTY number is 771

Date of Last Formal Update

05/23/2024

Data provided by

Lake County 211

Physical Address

1 Natural Resources Way, Springfield, IL 62702

Hours

Service Hours Monday: 8:30 AM - 5:00 PM Tuesday: 8:30 AM - 5:00 PM Wednesday: 8:30 AM - 5:00 PM Thursday: 8:30 AM - 5:00 PM Friday: 8:30 AM - 5:00 PM

Voice

800-252-8966

Toll-Free Line

Application process

Call for assistance Documents required: - None

Eligibility

Open to seniors 60 years of age and older, and their caregivers

Languages

Spanish

Agency info

ILLINOIS DEPARTMENT ON AGING

Offers to serve and advocate for older Illinoisans and their caregivers by administering quality and culturally appropriate programs that promote partnerships and encourage independence, dignity, and quality of life.