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Speech Aids | Illinois Telecommunications Access Corporation

3001 Montvale Drive, Suite A, Springfield, IL 62704

Eligibility

Be a legal resident of the State of Illinois; Have active phone service (standard, cellular, pre-paid); Application signed by a hearing professional; Photo or scan of phone bill

Required documents

Application Proof of residency

Hours

Monday to Friday, 8:00 am - 4:30 pm

800-501-0865
Voice·

Spanish Toll Free

711
Voice·

Illinois Relay

800-501-0864
Voice·

Illinois Relay - Spanish TTY

217-698-0942
Voice·

FAX

800-841-6167
Voice·

Toll Free

Languages

Spanish, English

Application process

(1) Visit website to fill out or download the application or call to request (2) Fill out the application and have it signed by your doctor, audiologist or other authorized person (3) Send or submit your application to ITAC.

Fees

No Fees

Service area

IL

Provides vouchers for accessible telephones to Illinois residents who are Hard of Hearing, Late Deafened, Deaf, Deaf-Blind or Speech-Disabled. Illinois Relay program allows TTY users to call people who use standard phones. A person using a standard phone may also call a TTY user through relay.

Date of Last Formal Update

10/22/2025

Data provided by

211 DuPage County

What's Here
Providing organization

Illinois Telecommunications Access Corporation

Provides vouchers for accessible telephones to Illinois residents who are Hard of Hearing, Late Deafened, Deaf, Deaf-Blind or Speech-Disabled. Illinois Relay program allows TTY users to call people who use standard phones. A person using a standard phone may also call a TTY user through relay.

Speech Aids | Illinois Telecommunications Access Corporation