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Telephone Reassurance | LAKE COUNTY SHERIFF'S OFFICE - Personal Wellness Check (RUOK)

Offers a personal wellness check by phone for adults who live alone in the unincorporated areas of Lake County. The wellness check will be done at a pre-determined time each day.

Date of Last Formal Update

08/26/2025

Data provided by

Lake County 211

Physical Address

25 South Martin Luther King Jr Avenue, Waukegan, IL 60085

Hours

Service Hours Monday: 8:00 AM - 4:00 PM Tuesday: 8:00 AM - 4:00 PM Wednesday: 8:00 AM - 4:00 PM Thursday: 8:00 AM - 4:00 PM Friday: 8:00 AM - 4:00 PM

Voice

847-377-4200

Primary Program Phone

Application process

- Call for assistance or visit website for application - Registered participants will receive a call on weekdays at a pre-determined time between the hours of 8:00 AM - 4:00 PM. If the participant does not answer the call, a deputy will perform a wellness check at their home. Participants can notify the program ahead of time if they have a schedule adjustment and will not be home to answer the call. Documents Required: - RUOK Registration Packet (see website)

Fee

No fee

Eligibility

Open to adults 18 years of age and older who live alone in unincorporated areas of Lake County

Languages

Interpreter services available

Service area

Lake County, IL

Agency info

LAKE COUNTY SHERIFFS OFFICE

Sheriff's office providing police services to the unincorporated areas of Lake County.