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Nursing Facility Complaints | Illinois Department of Public Health

3 Westbrook Corporate Center, 3rd Floor, Westchester, IL 60154

Eligibility

Resident of Illinois

Required documents

Any documents to support complaint, if applicable

Hours

Only by phone: Monday to Friday, 8:30 am - 5:00 pm

Languages

English; Interpreters for additional languages can be provided.

Application process

(1) File a complaint by phone, by fax or mail, or preferred is by email to [email protected] (2) Complaint form available for download at http://www.dph.illinois.gov/topics-services/health-care-regulation/complaints

Fees

No Fees

Service area

IL

Description

Enforces health standards and administers programs and services that promote public health. Programs offered include Breast & Cervical Cancer Screenings, a tobacco quitline, a nursing home hotline, a Children's Vaccine program, an HIV prevention program and a women's health hotline.

Date of Last Formal Update

01/26/2026

Data provided by

211 DuPage County

Providing organization

Illinois Department of Public Health

Enforces health standards and administers programs and services that promote public health. Programs offered include Breast & Cervical Cancer Screenings, a tobacco quitline, a nursing home hotline, a Children's Vaccine program, an HIV prevention program and a women's health hotline.