Caregiver Consultation and Support | Illinois Department of Children and Family Services

(1) The caregiver should call the DCFS hotline at 1-800-252-2873. Tell them that you are caring for your relative’s child, the child is not being abused or neglected but you want help, and you want to be referred to the Extended Family Support Program. (2) Visit https://dcfs.illinois.gov/loving-homes/grandparents-and-older-caregivers-raising-children.html or email the EFSP coordinator at [email protected] for more information.

Fees

No Fees

Service area

All ZIP Codes, IL

Protective services for children who are reported to be abused or neglected. Services also include family reunification and appropriate, permanent families for those children who cannot safely return home. Works with community partners to support early intervention and child abuse prevention activities.

Date of Last Formal Update

07/20/2026

Data provided by

211 DuPage County

What's Here

Caregiver Consultation and Support

Providing organization

Illinois Department of Children and Family Services