State Government Agencies/Departments | Illinois Department of Human Services
100 South Grand Avenue East, Springfield, IL 62704
Eligibility
Must be a resident of Illinois; Specific requirements vary by program.
Required documents
Vary by program: Photo ID (driver's license, state ID)
Proof of household income (w-2 forms, tax return documents, bank statements).
Hours
Monday to Friday, 8:30 am - 5:00 pm
To access this service, contact:
DHS Customer Assistance
800-843-6154
Voice·
Helpline
833-2FI-NDHE xLP
Voice·
Illinois Helpline
833-234-6343
Voice·
Illinois Helpline
630-328-1000
Voice·
Main
866-324-5553
Voice·
TTY
866-454-3571
Voice·
Illinois Home Assistance Fund
866-ILH-ELP1
Voice·
Illinois Home Assistance Fund
Websitehttps://www.dhs.state.il.us
Languages
English, Spanish
Application process
Call or visit during listed hours.
Fees
No fees.
Service area
IL
Administers State funded programs through local offices for medical, food, and cash assistance to qualified Illinois residents.
Date of Last Formal Update
08/26/2025
What's Here
Providing organization
Illinois Department of Human Services
Administers State funded programs through local offices for medical, food, and cash assistance to qualified Illinois residents.
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