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Rentervention - Law Center for Better Housing - Main Office

100 North LaSalle Street, Suite 2500, Chicago, IL 60602

Eligibility

To get started, tenants can press the Renny the Robot head at the bottom-right of this screen or text/call "Hi" to 866-7RENTER to start a conversation. Renny can help with evictions, utility shutoffs, problems with security deposits, issues with housing conditions, and more.

Hours

Mon 24/7 Tue 24/7 Wed 24/7 Thu 24/7 Fri 24/7 Sat 24/7 Sun 24/7

(866) 773-6837
Voice·

Text/Call "Hi" to 866-7RENTER

Languages

Spanish, English

Application process

There is no need to create an account and no matter which method they use to communicate, users get comprehensive assistance tailored to their needs.

Fees

Free

Service area

Cook County, IL

Rentervention is a free resource for Chicago renters facing housing problems. As renters answer straightforward questions about their issues, the Rentervention chatbot offers information on the best options to resolve them. If the renter's problem cannot be fixed, they are connected to the Virtual Clinic, where an attorney can review the chat history and provide assistance. They may also be referred to other LCBH programs and resources.

Date of Last Formal Update

06/15/2023

Data provided by

211 Metro Chicago

Providing organization

Law Center for Better Housing

The Law Center for Better Housing (LCBH) provides free legal and supportive services for renters facing eviction, foreclosure-related issues, and other landlord-tenant disputes. Our attorneys and support staff provide a continuum of legal and social services to prevent homelessness and help tenants achieve housing stability.

Rentervention - Law Center for Better Housing - Main Office