Rentervention
Rentervention is a free resource for Chicago renters facing housing issues. As renters answer plain-language questions about their problems, the Rentervention chatbot provides information about the best options for resolving them. If the renter's problem can't be resolved, they are connected to our Virtual Clinic, where an attorney has access to the chat history and provides service. They may also be referred to other LCBH programs and resources.
Date of Last Formal Update
06/15/2023
Data provided by
211 Metro Chicago
Physical Address
100 North LaSalle Street, Chicago, IL 60602
Hours
Mon 9:00am - 5:00pm; Tue 9:00am - 5:00pm; Wed 9:00am - 5:00pm; Thu 9:00am - 5:00pm; Fri 9:00am - 5:00pm;
Voice
Fax
(312) 347-7604
Voice
Website
Application process
There is no need to create an account and no matter which method they use to communicate, users get comprehensive assistance tailored to their needs.
Eligibility
To get started, tenants can press the Renny the Robot head at the bottom-right of this screen or text/call "Hi" to 866-7RENTER to start a conversation. Renny can help with evictions, utility shutoffs, problems with security deposits, issues with housing conditions, and more.
Service area
Cook county, IL
Agency info
Law Center for Better Housing
The Law Center for Better Housing (LCBH) provides free legal and supportive services for renters facing eviction, foreclosure-related issues, and other landlord-tenant disputes. Our attorneys and support staff provide a continuum of legal and social services designed to prevent homelessness and set tenants on a path to housing stability.