Electric Service Providers | COMED - Outage Alerts Program

Provides text message alerts of estimated restoration times and other important outage information. To view current outages in the area, please visit https://outagemap.comed.com/ for details. Also provides preparedness information for: - ​​​Customers with special needs - Commercial customers - How t​​​o protect your food - What to do during outages - What to do after outages

Date of Last Formal Update

11/14/2023

Data provided by

Lake County 211

Physical Address

Hours

Text alert system notification is available 24/7 Administrative Hours Monday: 7:00 AM - 7:00 PM Tuesday: 7:00 AM - 7:00 PM Wednesday: 7:00 AM - 7:00 PM Thursday: 7:00 AM - 7:00 PM Friday: 7:00 AM - 7:00 PM

Voice

800-334-7661

Information Line

Application process

Enroll by texting ‘ADD OUTAGE’ to 26633 (COMED). An instant text message reply will confirm enrollment. Maximum of (7) ComEd outage text alert messages in a day. Documents required: - None

Eligibility

Open to all.

Languages

None

Service area

Lake County, IL

Agency info

COMED

Organization that provides energy assistance