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Illinois Relay | Illinois Telecommunications Access Corporation
Resource Name:Illinois Relay | Illinois Telecommunications Access Corporation
address
3001 Montvale Drive, Suite A, Springfield, IL 62704
Eligibility
Open to anyone
Required documents
None
Hours
Mon-Fri 8 am-4:30 pm
711 Service Mon-Sun 24 hours
(800) 841-6167
Voice
·Main Phone
(800) 526-0857
Voice
·Main Phone
(877) 526-6690
Voice
·Main Phone
(800) 526-0844
Voice
·TTY
Application process
Call for services
Fees
None except long distance call charges
Service area
IL
Assists in conversations between text telephone users and hearing individuals who use a standard phone. Trained operators relay conversations by typing spoken words into a text telephone unit and speaking the typed words received from the text telephone caller. Also handles Telebraille calls for deaf and blind users and Speech to Speech calls for individuals whose speech is unintelligible (e.g., someone who has Lou Gehrig's disease).
Date of Last Formal Update
10/14/2026
Data provided by
United Way of the Midlands
What's Here
Providing organization
Illinois Telecommunications Access Corporation
Provides the Illinois Relay phone service and a telecommunications equipment program.