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Illinois Relay | Illinois Telecommunications Access Corporation

Report

Resource Name:Illinois Relay | Illinois Telecommunications Access Corporation

address

3001 Montvale Drive, Suite A, Springfield, IL 62704

Eligibility

Open to anyone

Required documents

None

Hours

Corporate office Mon-Fri 8 am-4:30 pm 711 Service Mon-Sun 24 hours
(800) 841-6167

Voice

·

Alternate Number

(800) 526-0857

Voice

·

Alternate Number

(800) 526-0844

Voice

·

TTY

(877) 526-6690

Voice

·

Alternate Number

711

Voice

·

Main Phone

Application process

Call for services

Fees

None except long distance call charges

Service area

IL
Assists in conversations between text telephone users and hearing individuals who use a standard phone. Trained operators relay conversations by typing spoken words into a text telephone unit and speaking the typed words received from the text telephone caller. Also handles Telebraille calls for deaf and blind users and Speech to Speech calls for individuals whose speech is unintelligible (e.g., someone who has Lou Gehrig's disease).

Date of Last Formal Update

06/18/2025

Data provided by

United Way of the Midlands

Providing organization

Illinois Telecommunications Access Corporation

Provides the Illinois Relay phone service and a telecommunications equipment program.