The Disaster Distress Helpline is a program of the U.S. Substance Abuse and Mental Health Services Administration (SAMHSA). The helpline provides 24/7/365 crisis counseling & emotional support to anyone in the U.S./Territories experiencing emotional distress or other mental health concerns related to any natural or human-caused disaster. Calls and texts are answered by trained crisis counselors from a network of independently-operated crisis centers located across the country.