Telephone Service Payment Assistance | LIFELINE - Telephone/Wireless Programs
Provides a monthly discount on landline or wireless phone service to low-income households. Discount for either phone or internet, but not both.
Date of Last Formal Update
06/10/2025
Data provided by
Lake County 211
Physical Address
Hours
Service Hours Website available 24/7
Application process
Call or visit website to apply Documents Required: - Full name - Date of birth - Last 4 digits of Social Security Number, or Tribal Identification Number - Proof of address - Proof of enrollment in public assistance program - Proof of household income
Fee
No fees
Eligibility
Must be families with household income at or below 135% FPL, OR Must be survivors of domestic abuse or human trafficking with household income at or below 200% FPL, OR Must be recipients of a federal assistance program, including: - Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps - Medicaid - Supplemental Security Income (SSI) - Federal Public Housing Assistance (FPHA) - Veterans Pension and Survivors Benefit - Bureau of Indian Affairs General Assistance - Head Start (only households meeting the income qualifying standard) - Tribal Temporary Assistance for Needy Families (Tribal TANF) - Food Distribution Program on Indian Reservations
Languages
Interpreter services available online
Service area
Lake County, IL
Agency info
LIFELINE
Federal program that provides a monthly discount on telephone and internet service to eligible low-income households.