Telecommunication Relay Services | Illinois Relay

Free telecommunications relay service (TRS) in Illinois that allows people who are Deaf, Hard-of-Hearing, Speech-Disabled or Deaf-Blind to make and receive calls to standard phones.

Date of Last Formal Update

03/14/2024

Data provided by

211 DuPage County

Physical Address

3001 Montvale Drive, Springfield, IL 62704

Hours

Monday to Friday, 8:00 am - 4:30 pm

Voice

711

Relay Callers

Application process

(1) Dial 711. (2) Provide the phone number you want to call. (3) Proceed with your call.

Fee

No Fees

Eligibility

Must be a resident of Illinois with a speech disability or deaf; Must have an active phone service; Must have application signed by the appropriate medical professional attesting the applicant's inability to use a standard phone.

Languages

Spanish, English

Agency info

Illinois Relay

Free service that allows Illinois residents who are Deaf, Hard-of-Hearing, Speech-Disabled or Deaf-Blind to make and receive calls to standard phones.