Skip to content
211 Illinois home page
Report

Telecommunication Relay Services | Illinois Relay

3001 Montvale Drive, Suite A, Springfield, IL 62704

Eligibility

Must be a resident of Illinois with a speech disability or deaf; Must have an active phone service; Must have application signed by the appropriate medical professional attesting the applicant's inability to use a standard phone.

Required documents

Signed document by a medical professional attesting the inability of applicant to use a standard phone

Hours

Monday to Friday, 8:00 am - 4:30 pm

800-526-0844
Voice·

TTY

217-698-0942
Fax·

Fax

800-841-6167
Voice·

Administrative

711
Voice·

Relay Callers

800-501-0864
Voice·

TTY Spanish

Languages

Spanish, English

Application process

(1) Dial 7-1-1. (2) Provide the phone number you want to call. (3) Proceed with your call.

Fees

No Fees

Service area

IL

Free service that allows Illinois residents who are Deaf, Hard-of-Hearing, Speech-Disabled or Deaf-Blind to make and receive calls to standard phones.

Date of Last Formal Update

02/14/2025

Data provided by

211 DuPage County

Providing organization

Illinois Relay

Free service that allows Illinois residents who are Deaf, Hard-of-Hearing, Speech-Disabled or Deaf-Blind to make and receive calls to standard phones.