Telecommunication Relay Services | Illinois Relay
Free telecommunications relay service (TRS) in Illinois that allows people who are Deaf, Hard-of-Hearing, Speech-Disabled or Deaf-Blind to make and receive calls to standard phones.
Services
Date of Last Formal Update
02/14/2025
Data provided by
211 DuPage County
Physical Address
3001 Montvale Drive, Springfield, IL 62704
Hours
Monday to Friday, 8:00 am - 4:30 pm
Application process
(1) Dial 7-1-1. (2) Provide the phone number you want to call. (3) Proceed with your call.
Fee
No Fees
Required documents
Signed document by a medical professional attesting the inability of applicant to use a standard phone
Eligibility
Must be a resident of Illinois with a speech disability or deaf; Must have an active phone service; Must have application signed by the appropriate medical professional attesting the applicant's inability to use a standard phone.
Languages
Spanish, English
Service area
IL
Agency info
Illinois Relay
Free service that allows Illinois residents who are Deaf, Hard-of-Hearing, Speech-Disabled or Deaf-Blind to make and receive calls to standard phones.