Case Management Services - City of Chicago - DFSS - Trina Davila Community Service Center

The Department of Family and Support Services (DFSS) provides case management through its six Community Services Centers and through its Emergency Services Operations. DFSS also funds private agencies to provide case management and a range of support services including employment training and placement, education, substance abuse treatment, mental health care, domestic violence assistance and more.

Date of Last Formal Update

05/09/2025

Data provided by

211 Metro Chicago

Physical Address

4312 West North Avenue, Chicago, IL 60639

Hours

Mon 9:00am - 5:00pm; Tue 9:00am - 5:00pm; Wed 9:00am - 5:00pm; Thu 9:00am - 5:00pm; Fri 9:00am - 5:00pm;

Fax

(312) 743-0400

Application process

Walk-ins Accepted.

Fee

Free

Eligibility

Chicago residents

Languages

Ukrainian

Russian

Polish

English

Croatian

Spanish

Service area

Chicago, IL

Agency info

City of Chicago Department Of Family And Support Services

City of Chicago Department Of Family And Support Services (DFSS) works with community partners to connect Chicago residents and families to resources that build stability, support their well-being, and empower them to thrive.