H2O Help to Others Program - Illinois American Water - Payment Mailing Address
Illinois American Water has partnered with Salvation Army agencies to form the H20 Help to Others Program which helps provide supplemental funding to Illinois American Water residential customers who would otherwise have trouble paying their bills. The Salvation Army agencies' trained caseworkers determine the needs of families and individuals. Another benefit of H2O Help to Others is that it often connects customers with other sources of aid in their communities, including other assistance programs for which they might qualify. The Salvation Army may assist an individual/family one time per calendar year with a maximum of $100.00 per individual/ family on a delinquent account.
Date of Last Formal Update
Unknown
Data provided by
211 Metro Chicago
Physical Address
Hours
Mon 7:00am - 7:00pm; Tue 7:00am - 7:00pm; Wed 7:00am - 7:00pm; Thu 7:00am - 7:00pm; Fri 7:00am - 7:00pm;
Voice
Voice
Application process
To apply, contact the Illinois American Water Customer Service Center toll-free at (800) 422-2782 OR contact a local Salvation Army (visit website to view a list of participating sites).
Fee
Free
Eligibility
Households who are residential customers of Illinois American Water; Must demonstrate financial need not due to chronic or intentional delinquency
Languages
English
Service area
IL
Agency info
Illinois American Water
Illinois American Water, a subsidiary of American Water, is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 1.3 million people.