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Children's Protective Services | Illinois Department of Children and Family Services

Eligibility

Families in Illinois

Required documents

None

Hours

Monday to Friday, 8:30 am - 5:00 pm

312-814-6800
Voice·

Office General

800-722-9124
Voice·

Foster Parent Hotline

800-232-3798
Voice·

Advocacy Office for Children and Families

866-503-0184
Voice·

Missing or Runaway Child Helpline

800-25A-BUSE
Voice·

27/7 Hotline

877-746-0829
Voice·

Day Care Information Hotline

800-252-2873
Voice·

24/7 Hotline

800-572-2390
Voice·

Adoption Information

Languages

English

Application process

(1) Call the hotline to confidentially report a case of child abuse or neglect: 1-800-25-ABUSE (2) Cases of child abuse can also be reported online through the website (3) Information for the report will be gathered during the time of the call (4) Visit the website for detailed information on all related programs and services (5) For non-emergency situations, report suspected child abuse or neglect using the online reporting system at: www2.illinois.gov/dcfs/safekids/reporting/Pages/index.aspx

Fees

No Fees

Service area

IL

Protective services for children who are reported to be abused or neglected. Services also include family reunification and appropriate, permanent families for those children who cannot safely return home. Works with community partners to support early intervention and child abuse prevention activities.

Date of Last Formal Update

08/11/2025

Data provided by

211 DuPage County

Providing organization

Illinois Department of Children and Family Services

Protective services for children who are reported to be abused or neglected. Services also include family reunification and appropriate, permanent families for those children who cannot safely return home. Works with community partners to support early intervention and child abuse prevention activities.