Consumer Complaints | Illinois Commerce Commission
160 North LaSalle, Suite C-800, Chicago, IL 60601
Residents of Illinois
Utility bills
Proof of residence in Illinois
Additional documents may be required.
Monday to Friday, 8:30 am - 5:00 pm
800-524-0795
Voice - Consumer Services (Toll-Free)
English, Spanish.
(1) File an complaint on the website, by calling 1-800-524-0795 and following the prompts, or by United States Postal Service (USPS) mail. (2) For Transportation questions call 217-782-4654 or send an email from: www.icc.illinois.gov/contactus/
No Fees
IL
Description
Provides Informational Services about public utility services and accepts consumer complaints.
Date of Last Formal Update
05/28/2025
Data provided by
211 DuPage County
What's Here
Providing organization
Illinois Commerce Commission
Provides Informational Services about public utility services and accepts consumer complaints.
