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Consumer Complaints | Illinois Commerce Commission

160 North LaSalle, Suite C-800, Chicago, IL 60601

Residents of Illinois
Utility bills Proof of residence in Illinois Additional documents may be required.
Monday to Friday, 8:30 am - 5:00 pm
800-524-0795

Voice - Consumer Services (Toll-Free)

English, Spanish.

(1) File an complaint on the website, by calling 1-800-524-0795 and following the prompts, or by United States Postal Service (USPS) mail. (2) For Transportation questions call 217-782-4654 or send an email from: www.icc.illinois.gov/contactus/

No Fees

IL

Description

Provides Informational Services about public utility services and accepts consumer complaints.

Date of Last Formal Update

05/28/2025

Data provided by

211 DuPage County

Providing organization

Illinois Commerce Commission

Provides Informational Services about public utility services and accepts consumer complaints.

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