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Adult Protective Services (APS) | CHELP

Report

Resource Name:Adult Protective Services (APS) | CHELP

address

2545 Millikin Parkway, Decatur, IL 62526

Eligibility

Open to persons age 60 and older and those with disabilities, ages 18-59

Required documents

Varies by service

Hours

Office hours Mon-Fri 7:30 am-4 pm Hotline available Mon-Sun 24 hours
(217) 422-9888

Voice

·

Main Phone

(888) 243-5701

Voice

·

Toll-Free

(866) 800-1409

Voice

·

Hot-Line

Application process

Call for information

Fees

None

Service area

Dewitt County, IL Livingston County, IL Macon County, IL Mclean County, IL

Investigates allegations of abuse, neglect, and exploitation of older adults and the disabled living in a domestic (non-institutional) setting, including physical and emotional abuse, financial exploitation, confinement/neglect, deprivation of food or medication, sexual abuse, and self-neglect.

Offers 24-hour intakes by phone at the local number. A caseworker will make a home visit to investigate any allegations of abuse and assist the victim. Interventions will be offered to the victim and referrals made to the appropriate organizations. Interventions can include but are not limited to in-home services, legal, medical, relocation, and counseling.

Date of Last Formal Update

08/19/2025

Data provided by

United Way of the Midlands

Providing organization

CHELP

Adult protective service agency.