OMBUDSMAN PROGRAM | ALTERNATIVES
- Advocates for residents who live in licensed, long-term care facilities such as nursing homes, shelter care, assisted living, supportive living, and group homes. - An ombudsman visits facilities regularly to investigate and resolve complaints, provides individual consultations with residents and family members, and informs residents about resident's rights. - An ombudsman can help in situations regarding violation of resident's rights, physical, verbal, or mental abuse, inadequate or poor quality care, accidents or improper handling, involuntary or improper discharge from facility, building safety issues, end of life issues, and more.
Date of Last Formal Update
10/14/2024
Data provided by
PATH Inc. 211
Location
809 21st Street, Peru, IL 61354
Voice
Voice
Hours
Mon-Fri: 8:30 am - 4:00 pm.
Eligibility
Ages 60+ residents in long-term care facilities.
Fee
No fees.
Agency info
ALTERNATIVES