Insurance Consumer Protection | Illinois Department of Insurance
320 West Washington Street, Springfield, IL 62767
No restrictions
Varies depending on services
Main Phone
A consumer may phone in a complaint, file a complaint online at the website, or file a complaint by mail
No fees
IL
Responsible for the regulation of the insurance industry operating in Illinois. Protects consumers by providing assistance and information, by efficiently regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace. They investigate consumer complaints, provide informational workshops, issue licenses to insurance companies, and issue licenses to individuals who self-insure.
06/16/2025
United Way of the Midlands
Illinois Department of Insurance
Protects consumers by providing assistance and information, by regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace.