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Telecommunication Relay Services | Illinois Telecommunications Access Corporation

3001 Montvale Drive, Suite A, Springfield, IL 62704

Eligibility

Be a legal resident of the State of Illinois; Have active phone service (standard, cellular, pre-paid); Deaf, Hard-of-Hearing, Speech-Disabled, or Deaf-Blind

Required documents

None

Hours

Monday to Friday, 8:00 am - 4:30 pm

711
Voice·

Illinois Relay

217-698-0942
Voice·

FAX

800-841-6167
Voice·

Toll Free

800-501-0865
Voice·

Spanish Toll Free

800-501-0864
Voice·

Illinois Relay - Spanish TTY

Languages

Spanish, English

Application process
Call 7-1-1 or visit website for more information www.itactty.org/illinois-relay
Fees

No Fees

Service area

IL

Provides vouchers for accessible telephones to Illinois residents who are Hard of Hearing, Late Deafened, Deaf, Deaf-Blind or Speech-Disabled. Illinois Relay program allows TTY users to call people who use standard phones. A person using a standard phone may also call a TTY user through relay.

Date of Last Formal Update

10/22/2025

Data provided by

211 DuPage County

Providing organization

Illinois Telecommunications Access Corporation

Provides vouchers for accessible telephones to Illinois residents who are Hard of Hearing, Late Deafened, Deaf, Deaf-Blind or Speech-Disabled. Illinois Relay program allows TTY users to call people who use standard phones. A person using a standard phone may also call a TTY user through relay.

Telecommunication Relay Services | Illinois Telecommunications Access Corporation