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State Government Agencies/Departments | Illinois Department of Healthcare and Family Services
201 South Grand Avenue, East, Springfield, IL 62763
Eligibility
Residents of Illinois; Eligibility requirements vary by program, including income limits.
Required documents
Proof of residency
Photo ID
Proof of income
Additional documents may be required.
Hours
Monday to Friday, 8:00 am - 4:30 pm
To access this service, contact:
General Email
800-226-0768
Voice·
Health Benefits Hotline
800-447-4278
Voice·
Division of Child Support Services
800-843-6154
Voice·
DHS Helpline
877-204-1012
Voice·
Illinois Medicaid TTY
877-805-5312
Voice·
Illinois Medicaid Hotline
844-528-8444
Voice·
Bureau of Long Term Care
800-526-5812
Voice·
Division of Child Support Services TTY
866-214-8325
Voice·
Health Benefits Hotline TTY
Languages
English
Application process
Call hotline or visit website
Fees
Self-pay, No fee
Service area
IL
Administrative entity providing healthcare coverage for adults and children who qualify for Medicaid, and Child Support Services to help ensure that Illinois children receive financial support from both parents.
Date of Last Formal Update
11/10/2025
What's Here
Providing organization
Illinois Department of Healthcare and Family Services
Administrative entity providing healthcare coverage for adults and children who qualify for Medicaid, and Child Support Services to help ensure that Illinois children receive financial support from both parents.