NORMAN SERVICES | DEPARTMENT OF CHILDREN AND FAMILY SERVICES

DCFS has developed services, referred to as "Norman Services," for families who have one or more children who are at risk of being placed in DCFS care or who have children who cannot be returned home and one of the reasons for this risk is: - lack of food. - lack of shelter. - lack of clothing. - or lack of other item(s) that, if providing this service will keep the child in the family's care or, if the child is already in DCFS custody, will help the child return home. If eligible, families may receive the following services: - Public Aid/TANF and other cash grants. - Housing Advocacy Program (HAP) - helping families obtain permanent housing. - Emergency Cash Assistance Program for basic needs. Not intended as ongoing subsidy, but only provided when it would prevent the removal of children by DCFS or allow the children to be returned home from DCFS placement.

Date of Last Formal Update

01/02/2024

Data provided by

PATH Inc. 211

Physical Address

1580 First Avenue, Ottawa, IL 61350

Hours

Mon-Fri: 8:30 am - 5:00 pm.

Voice

(815) 433-4371

Main | Ottawa Office

Voice

(800) 252-2873

Toll-Free | 24-hour Abuse/Neglect Reporting Hotline

Fee

No fees.

Eligibility

Families with a child in DCFS custody or at risk of being placed in DCFS custody because of living circumstances (lack of food, shelter, clothing, etc.).

Service area

Ford County, Illinois
Shelby County, Illinois
Will County, Illinois
Union County, Illinois
Putnam County, Illinois
Carroll County, Illinois
Jefferson County, Illinois
Edgar County, Illinois
Coles County, Illinois
DuPage County, Illinois
DeKalb County, Illinois
Edwards County, Illinois
Marion County, Illinois
Sparta, Illinois
Franklin County, Illinois
Jasper County, Illinois
Johnson County, Illinois
Vermilion County, Illinois
Fulton County, Illinois
Rock Island County, Illinois
Piatt County, Illinois
Christian County, Illinois
Tazewell County, Illinois
Cook County, Illinois
Henry County, Illinois
Kane County, Illinois
Peoria County, Illinois
Adams County, Illinois
Boone County, Illinois
Henderson County, Illinois
McHenry County, Illinois
Lake County, Illinois
Grundy County, Illinois
Woodford County, Illinois
Hamilton County, Illinois
Jo Daviess County, Illinois
Gallatin County, Illinois
LaSalle County, Illinois
Fayette County, Illinois
Mason County, Illinois
Massac County, Illinois
Collinsville, Illinois
Knox County, Illinois
Winnebago County, Illinois
Jerseyville, Illinois
McDonough County, Illinois
Perry County, Illinois
Wayne County, Illinois
Mercer County, Illinois
McLean County, Illinois
Hardin County, Illinois
Sangamon County, Illinois
Moultrie County, Illinois
Marshall County, Illinois
Champaign County, Illinois
Williamson County, Illinois
Iroquois County, Illinois
Livingston County, Illinois
Macon County, Illinois
Wabash County, Illinois
Lee County, Illinois
Warren County, Illinois
Pope County, Illinois
Stark County, Illinois
Menard County, Illinois
Jackson County, Illinois
Bond County, Illinois
White County, Illinois
Kendall County, Illinois
Clinton County, Illinois
Carlinville, Illinois
Richland County, Illinois
Macoupin County, Illinois
Alexander County, Illinois
Logan County, Illinois
Belleville, Illinois
Collinsville, Illinois
Stephenson County, Illinois
Saint Clair County, Illinois
Cumberland County, Illinois
Whiteside County, Illinois
Jersey County, Illinois
Quincy, Illinois
Saline County, Illinois
DeWitt County, Illinois
Douglas County, Illinois
Crawford County, Illinois
Bureau County, Illinois
Ogle County, Illinois
Clay County, Illinois
Pulaski County, Illinois
Clark County, Illinois
Lawrence County, Illinois
Washington County, Illinois
East St Louis, Illinois

Agency info

DEPARTMENT OF CHILDREN AND FAMILY SERVICES