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Disability Related Transportation | PACE - Ride Lake County

Offers reservation-based transportation services for seniors and individuals with disabilities. Provides curb-to-curb service. All buses are wheelchair accessible and equipped with lift ramps. NOTE: Individuals with disabilities must be ADA Paratransit Certified. Call the Regional Transportation Authority (RTA) ADA Paratransit Certification program to request an application and schedule an in-person eligibility interview.

Date of Last Formal Update

06/20/2025

Data provided by

Lake County 211

Physical Address

Hours

Service Hours Monday: 6:00 AM - 6:00 PM Tuesday: 6:00 AM - 6:00 PM Wednesday: 6:00 AM - 6:00 PM Thursday: 6:00 AM - 6:00 PM Friday: 6:00 AM - 6:00 PM Sunday 6:00 AM - 6:00 PM Reservation line is open daily: 5:30 AM - 6:00 PM Bus service does not operate on major holidays.

Voice

800-201-6446

Reservation Line

Application process

- Schedule a reservation by phone or using the Ventra App at least two hours or up to seven days in advance - Rides are first-come, first-served - Depending on availability, rides may be available within a 10-minute notice Documents Required: - Seniors must provide date of birth at time of reservation - Individuals with disabilities must provide RTA Reduced Fare Permit number or ADA Paratransit ID number at time of reservation - Ventra Card, for those making payments using the Ventra App (physical card must be presented at pick-up)

Fee

Set Program Fee: - $2.00 one way for rides under 5 miles - $4.00 one way for rides 5-10 miles - $6.00 one way for rides over 10 miles Payment Methods: - Accepts cash only on-board; must be exact change - Accepts payment via Ventra App; payment must be made at time of reservation; rider must present physical Ventra Card at pick-up

Eligibility

- Seniors 60 years and older, OR - Individuals with disabilities of any age (must be ADA Paratransit Certified); passengers under the age of 16 must be accompanied by an adult - Rides must either originate or end within Lake County boundaries

Languages

Interpreter services available

Service area

Lake County, IL

Agency info

PACE

Organization providing transportation services in Lake County and surrounding areas.