CITY GOVERNMENT | CITY OF ELGIN
City government departments and other city information.
Elgin 311 Answers general questions and processes non-emergency service requests. From reporting potholes to a missed garbage collection to processing water bill payments.
Date of Last Formal Update
05/14/2025
Data provided by
211 Nebraska
Physical Address
150 Dexter Court, Elgin, IL 60120
Hours
Office Hours Mon-Fri 8 am-5 pm 311 Services Mon-Fri 7 am-5 pm
Voice
Application process
By phone or website
Fee
Fees apply to some services, call for information or visit website
Required documents
Varies depending on services
Eligibility
No restrictions
Languages
English
Service area
Cook County, Illinois
Kane County, Illinois
Agency info
CITY OF ELGIN
City government services.