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Medicare Information/Counseling | Illinois Department on Aging

Report

Resource Name:Medicare Information/Counseling | Illinois Department on Aging

address

1 Natural Resources Way, Suite 100, Springfield, IL 62702

Eligibility

Residents of Illinois who are 65 years of age or older; Caregivers of Illinois residents 65 years of age or older.

Required documents

Photo ID, Proof of residence.

Hours

Monday to Friday, 8:30 am - 5:00 pm
866-800-1409

Voice

·

Adult Protective Services Hotline

711

Voice

·

Deaf and Speech-Impaired

800-252-8966

Voice

·

Senior Helpline

Languages

Spanish, English

Application process

Call the toll-free number, 711 (TRS) or email [email protected].

Fees

None

Service area

All ZIP Codes, IL
State government agency offering programs and services geared towards seniors and older adults, including Adult Protective Services, the Community Care Program, and the Senior Health Insurance Program (SHIP).

Date of Last Formal Update

10/29/2025

Data provided by

211 DuPage County

Providing organization

Illinois Department on Aging
State government agency offering programs and services geared towards seniors and older adults, including Adult Protective Services, the Community Care Program, and the Senior Health Insurance Program (SHIP).