Utility Billing Relief - City of Chicago Department of Finance - Main Office
City of Chicago Department of Finance's Utility Billing Relief (UBR) provides low-income City of Chicago residents with a reduced rate on their water, sewer, and water-sewer tax as well as debt relief for those who demonstrate they can manage the reduced rate bills for one year. Benefits for UBR participants include a reduced rate on water, sewer, and water-sewer tax, no late payment penalties or debt collection activity, and debt forgiveness after successfully completing one year with no past-due balance.
Date of Last Formal Update
Unknown
Data provided by
211 Metro Chicago
Physical Address
121 North LaSalle Street, 7th Floor, Chicago, IL 60602
Hours
Mon 8:00am - 5:00pm; Tue 8:00am - 5:00pm; Wed 8:00am - 5:00pm; Thu 8:00am - 5:00pm; Fri 8:00am - 5:00pm;
Voice
Voice
Voice
Application process
Visit the website to complete an application or for additional information.
Fee
Free
Eligibility
This service is for City of Chicago residents who are at or below 200% of the Federal Poverty Income Guidelines. Applicants must own and reside at the address they are applying for.
Languages
Spanish
English
Service area
Chicago, IL
Agency info
City of Chicago Department of Finance
The Department of Finance provides effective and efficient management of the City's financial resources. It is responsible for the collection or disbursement of City revenues and all funds required to be in the custody of the city treasurer.