Payment Arrangements - ComEd
A Deferred Payment Arrangement may be an option if you need help paying off a large or past-due balance. After making a down payment towards your current owed amount, you can make installment payments to your remaining owed balance each month to bring your account up to date. With the Deferred Payment Arrangement Plan, a down payment is required to set up the plan. The remaining owed balance can then be spread between 4-12 months, depending on eligibility.
Services
Date of Last Formal Update
03/04/2024
Data provided by
211 Metro Chicago
Physical Address
Hours
Mon 7:00am - 7:00pm; Tue 7:00am - 7:00pm; Wed 7:00am - 7:00pm; Thu 7:00am - 7:00pm; Fri 7:00am - 7:00pm; If you see downed power lines, leave the area immediately and then call ComEd. Representatives are available 24 hours a day, 7 days a week: 1-800-EDISON-1 (1-800-334-7661).
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(800) 572-5789
Application process
Call ComEd for more information or enroll online. To pay off the remainder of your balance early you need to contact a ComEd Customer Service Representative.
Fee
Free
Eligibility
Have an active Residential account (service has not been turned off for non-payment); Not currently be enrolled in an active Deferred Payment Arrangement Plan; Not defaulted off a Deferred Payment Arrangement Plan in the last 12 months; Not have had a bankruptcy, unless it has been discharged or dismissed
Service area
IL
Agency info
ComEd
Commonwealth Edison Company (ComEd) provides electric service to more than ??4? million customers across northern Illinois, or 70 percent of the state's population. They offer programs and services to help those in need, including energy assistance and help for customers with special needs.