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Airport Travelers Assistance Programs | Traveler's Aid Chicago

Eligibility

Travelers at Chicago O'Hare International Airport (ORD).

Required documents

None

Hours

Monday to Friday, 8:00 am - 9:00 pm Saturday and Sunday, 10:00 am - 9:00 pm

773-894-2427
Voice·

Main

Languages

English; Translation services provided for most languages.

Application process

Call or walk up to information desk for assistance during listed hours.

Fees

None

Service area

60666, IL

Provides crisis intervention, information and social services to travelers and visitors of Chicago's O'Hare International Airport (ORD). Travelers Aid does not provide any financial assistance for transportation or any other services. A program of Heartland Human care Services.

Date of Last Formal Update

04/17/2025

Data provided by

211 DuPage County

Providing organization

Travelers Aid Chicago

Provides crisis intervention, information and social services to travelers and visitors of Chicago's O'Hare International Airport (ORD). Travelers Aid does not provide any financial assistance for transportation or any other services. A program of Heartland Human care Services.

Airport Travelers Assistance Programs | Traveler's Aid Chicago