Airport Travelers Assistance Programs | Traveler's Aid Chicago
Provides social services to travelers and visitors of Chicago's O'Hare International Airport (ORD), including travel guidance, airport information, crisis intervention for passengers and emergency provisions. One-on-one assistance to people facing challenges during travel are also provided in certain situations.
Date of Last Formal Update
04/17/2025
Data provided by
211 DuPage County
Physical Address
Hours
Monday to Friday, 8:00 am - 9:00 pm; Saturday and Sunday, 10:00 am - 9:00 pm
Voice
Application process
Call or walk up to information desk for assistance during listed hours.
Fee
None
Eligibility
Travelers at Chicago O'Hare International Airport (ORD).
Languages
English; Translation services provided for most languages.
Service area
60666, IL
Agency info
Travelers Aid Chicago
Provides crisis intervention, information and social services to travelers and visitors of Chicago's O'Hare International Airport (ORD). Travelers Aid does not provide any financial assistance for transportation or any other services. A program of Heartland Human care Services.