Service Hours: Monday: 9:00 AM - 9:00 PM Eastern Time Tuesday: 9:00 AM - 9:00 PM Eastern Time Wednesday: 9:00 AM - 9:00 PM Eastern Time Thursday: 9:00 AM - 9:00 PM Eastern Time Friday: 9:00 AM - 9:00 PM Eastern Time

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You must provide FEMA a copy of an official death certificate that shows the death occurred in the United States, including U.S. territories and the District of Columbia, occurred after January 20, 2020, and was attributed to COVID-19. If the death certificate was issued between January 20 and May 16, 2020, it must either 1) attribute the death directly or indirectly to COVID-19 or 2) be accompanied by a signed statement from the original certifier of the death certificate, or the local medical examiner or coroner from the jurisdiction in which the death occurred, listing COVID-19 as a cause or contributing cause of death. This signed statement must provide an additional explanation or causal pathway, linking the cause of death listed on the death certificate to COVID-19. You must provide FEMA with a signed funeral home contract, invoice, receipts, or other documentation that includes: - your name, showing you are responsible for some or all of the expense - the name of the person who died - itemized expenses - proof that the expenses were incurred on or after January 20, 2020

The COVID-19 incident period ended on May 11, 2023. FEMA will continue to provide funeral assistance until Sept. 30, 2025, to those who have lost loved ones due to this pandemic. FEMA may provide COVID-19 Funeral Assistance to you if: - you are a U.S. citizen, non-citizen national, or qualified non-citizen. - the death occurred in the United States, including U.S. territories and the District of Columbia; - the death was attributed to COVID-19; and -you are responsible for the eligible funeral expenses incurred on or after January 20, 2020

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