Unemployment Insurance | State of Illinois: Department of Employment Security
The Department of Employment provides employment services to Illinois residents and employers, analyzes and disseminates Labor Market Information. Service includes Unemployment Insurance. ALSO KNOWN AS IDES
Services
Date of Last Formal Update
07/22/2025
Data provided by
United Way of Greater St Louis 211
Physical Address
1300 South 9th Street, Springfield, IL 62703
Hours
Mon-Fri - 7:30am to 6:00pm
Application process
Due to the volume of claims, claims should be filed online. To begin filing online go to www2.illinois.gov/ides/Pages/default.aspx - Those with last names beginning A-M can file online on Sundays, Tuesdays or Thursdays - Those with last names of N-Z can file online on Mondays, Wednesdays or Fridays - Saturdays are available to anyone who could not file during their allotted window If calling in to file a claim, call 800-244-5631 - Those with last names beginning with letters A-M are asked to call Tuesdays or Thursdays between 7:30am and 6:00pm - Those with last names beginning N-Z are asked to call Mondays or Wednesdays between 7:30am and 6:00pm - Fridays from 7:30am to 6:00pm are for anyone who could not file during their allotted window
Fee
No Fees
Required documents
- Social security cards - Photo ID's
Eligibility
- Individuals who have lost wages due to COVID-19 are eligible for temporary unemployment benefits - Call For Details
Languages
- English - Spanish
Service area
Illinois State
Agency info
STATE OF ILLINOIS DEPARTMENT OF EMPLOYMENT SECURITY
The Department of Employment provides employment services to Illinois residents and employers, analyzes and disseminates Labor Market Information. Service includes Unemployment Insurance. ALSO KNOWN AS IDES