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Report

Medicaid | Illinois Department of Healthcare and Family Services

201 South Grand Avenue, East, Springfield, IL 62763

Eligibility

Income-qualified residents of Illinois

Required documents

Confirm any requirements on the website or over the phone with an appropriate staff person

Hours

Monday to Friday, 8:00 am - 4:30 pm

866-214-8325
Voice·

Health Benefits Hotline TTY

877-805-5312
Voice·

Illinois Medicaid Hotline

844-528-8444
Voice·

Bureau of Long Term Care

800-526-5812
Voice·

Division of Child Support Services TTY

877-204-1012
Voice·

Illinois Medicaid TTY

800-843-6154
Voice·

DHS Helpline

800-447-4278
Voice·

Division of Child Support Services

800-226-0768
Voice·

Health Benefits Hotline

Languages

Spanish, English

Application process

Proof of residency; Proof of identity; Proof of income; Additional documents may be required.

Fees

Vary

Service area

IL

Administrative entity providing healthcare coverage for adults and children who qualify for Medicaid, and Child Support Services to help ensure that Illinois children receive financial support from both parents.

Date of Last Formal Update

11/10/2025

Data provided by

211 DuPage County

What's Here
Providing organization

Illinois Department of Healthcare and Family Services

Administrative entity providing healthcare coverage for adults and children who qualify for Medicaid, and Child Support Services to help ensure that Illinois children receive financial support from both parents.