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Medicaid | Illinois Department of Healthcare and Family Services
Resource Name:Medicaid | Illinois Department of Healthcare and Family Services
address
201 South Grand Avenue, East, Springfield, IL 62763
Eligibility
Income-qualified residents of Illinois
Required documents
Confirm any requirements on the website or over the phone with an appropriate staff person
Hours
Monday to Friday, 8:00 am - 4:30 pm
866-214-8325
Voice
·Health Benefits Hotline TTY
844-528-8444
Voice
·Bureau of Long Term Care
800-526-5812
Voice
·Division of Child Support Services TTY
800-226-0768
Voice
·Health Benefits Hotline
877-204-1012
Voice
·Illinois Medicaid TTY
800-447-4278
Voice
·Division of Child Support Services
800-843-6154
Voice
·DHS Helpline
877-805-5312
Voice
·Illinois Medicaid Hotline
Languages
Spanish, English
Application process
Proof of residency; Proof of identity; Proof of income; Additional documents may be required.
Fees
Vary
Service area
All ZIP Codes, IL
Administrative entity providing healthcare coverage for adults and children who qualify for Medicaid, and Child Support Services to help ensure that Illinois children receive financial support from both parents.
Date of Last Formal Update
11/10/2025
Data provided by
211 DuPage County
What's Here
Providing organization
Illinois Department of Healthcare and Family Services
Administrative entity providing healthcare coverage for adults and children who qualify for Medicaid, and Child Support Services to help ensure that Illinois children receive financial support from both parents.