Utility Bill Payment Plans | NORTHSHORE GAS - Medical Certificate Program
Offers customers who have serious health issues to not have their gas services disconnected. Services will not be discontinued for 60 days from certification. Customers will be entered into a Short-Term Payment Plan within 30 days of the issuance of the certificate.
Services
Date of Last Formal Update
11/22/2023
Data provided by
Lake County 211
Physical Address
Hours
Service Hours Monday: 7:00 AM - 7:00 PM Tuesday: 7:00 AM - 7:00 PM Wednesday: 7:00 AM - 7:00 PM Thursday: 7:00 AM - 7:00 PM Friday: 7:00 AM - 7:00 PM Saturday: 7:00 AM - 3:00 PM
Application process
Submit a medical certificate from your doctor via fax, mail, or call for application assistance. Documents required: Medical certificate with the certifying Physician's or Board of Health office letter head and the following information; - Patient's name - Patient's service address - Statement that the patient resides at the premises - A statement that the disconnection of utility service will aggravate an existing medical emergency or create a medical emergency for the patient - Physician's name - Physician's business address - Physician's phone number - Physician's signature - The physician's stamp
Eligibility
Someone in the household must be seriously disabled, have a life-threatening medical condition, requires more heat in winter due to a serious health condition or to prevent deterioration of the individual’s medical condition. Medical certificates are valid only for residential accounts and doctor’s certification is required. The medical certificate must be dated no more than 21 days prior to the date of presentment
Languages
Spanish
Service area
Lake Bluff (Knollwood), IL Grayslake (Wildwood), IL Lake Zurich (Long Grove), IL Deerfield (Bannockburn), IL Lincolnshire (Prairie View), IL North Chicago, IL Wheeling, IL Libertyville (Mettawa), IL Grayslake (Gages Lake), IL Lake Villa (Lindenhurst), IL Mundelein (Long Grove), IL Waukegan (Beach Park), IL Fort Sheridan, IL Lake Forest (Mettawa), IL Vernon Hills, IL Lake Bluff (Green Oaks), IL Vernon Hills (Indian Creek), IL Zion (Beach Park), IL Antioch (Old Mill Creek), IL Libertyville (Green Oaks), IL Gurnee, IL Lake Villa (Venetian Village), IL Great Lakes (North Chicago), IL Deerfield (Riverwoods), IL Lake Zurich (Hawthorn Woods), IL Lincolnshire, IL Fort Sheridan (Highland Park), IL Waukegan (Park City), IL Buffalo Grove, IL Round Lake (Round Lake Beach), IL Lincolnshire (Half Day), IL Russell, IL Lake Forest (Green Oaks), IL Antioch, IL Wadsworth (Beach Park), IL Highwood, IL
Agency info
NORTHSHORE GAS
Provides general and specialized gas services and resources