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Utility Bill Payment Plans | NORTHSHORE GAS - Medical Certificate Program

Someone in the household must be seriously disabled, have a life-threatening medical condition, requires more heat in winter due to a serious health condition or to prevent deterioration of the individual’s medical condition. Medical certificates are valid only for residential accounts and doctor’s certification is required. The medical certificate must be dated no more than 21 days prior to the date of presentment
Service Hours Monday: 7:00 AM - 7:00 PM Tuesday: 7:00 AM - 7:00 PM Wednesday: 7:00 AM - 7:00 PM Thursday: 7:00 AM - 7:00 PM Friday: 7:00 AM - 7:00 PM Saturday: 7:00 AM - 3:00 PM

Spanish

Submit a medical certificate from your doctor via fax, mail, or call for application assistance. Documents required: Medical certificate with the certifying Physician's or Board of Health office letter head and the following information; - Patient's name - Patient's service address - Statement that the patient resides at the premises - A statement that the disconnection of utility service will aggravate an existing medical emergency or create a medical emergency for the patient - Physician's name - Physician's business address - Physician's phone number - Physician's signature - The physician's stamp

No fee.

Lake Bluff (Green Oaks), IL
Lincolnshire, IL
Gurnee, IL
Lake Zurich (Hawthorn Woods), IL
Russell, IL
Buffalo Grove, IL
Great Lakes (North Chicago), IL
Fort Sheridan, IL
Wadsworth (Beach Park), IL
Grayslake (Gages Lake), IL
Antioch, IL
Zion (Beach Park), IL
Lake Zurich (Long Grove), IL
Waukegan (Beach Park), IL
North Chicago, IL
Round Lake (Round Lake Beach), IL
Lincolnshire (Half Day), IL
Highwood, IL
Lincolnshire (Prairie View), IL
Vernon Hills, IL
Lake Forest (Mettawa), IL
Antioch (Old Mill Creek), IL
Waukegan (Park City), IL
Lake Villa (Lindenhurst), IL
Deerfield (Bannockburn), IL
Wheeling, IL
Vernon Hills (Indian Creek), IL
Mundelein (Long Grove), IL
Fort Sheridan (Highland Park), IL
Libertyville (Green Oaks), IL
Lake Villa (Venetian Village), IL
Lake Bluff (Knollwood), IL
Libertyville (Mettawa), IL
Lake Forest (Green Oaks), IL
Deerfield (Riverwoods), IL
Grayslake (Wildwood), IL

Description

Offers customers who have serious health issues to not have their gas services disconnected. Services will not be discontinued for 60 days from certification. Customers will be entered into a Short-Term Payment Plan within 30 days of the issuance of the certificate.

Date of Last Formal Update

07/18/2025

Data provided by

Lake County 211

Providing organization

NORTHSHORE GAS

Provides general and specialized gas services and resources

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