Information and Referral | Aurora, City of

Offers a Customer Service Call Center, 630-256-INFO (4636) to provide non-emergency assistance and information: Complaints regarding zoning and ordinance violations such as junk and trash, tall weeds and grass; street maintenance reports such as potholes, street light outages, and request for graffiti removal; sale of garbage stickers, orange garbage bags for seniors, acceptance of water bill payments and pet registrations, and information regarding City of Aurora special events.

Date of Last Formal Update

02/26/2025

Data provided by

211 DuPage County

Physical Address

44 East Downer Place, Aurora, IL 60505

Hours

Monday to Friday, 8:00 am - 5:00 pm

Application process

Call 630-256-INFO (4636) for assistance, including transfers to specific departments as per needs.

Fee

No fees

Eligibility

Resident of Aurora

Languages

English, Spanish

Service area

Aurora, IL Aurora, IL Aurora, IL

Agency info

Aurora City of

Local government administering city services. Offers a Customer Service Call Center, 630-256-INFO (4636) to provide non-emergency assistance and information.