Utility Bill Application Assistance - South Austin Neighborhood Association - Main Office
South Austin Neighborhood Association provides assistance with applying to CEDA's various utility bill payment and energy services programs. This includes the Low Income Home Energy Assistance Program (LIHEAP), Peoples Gas Share the Warmth (Chicago residents only), City of Chicago Utility Billing Relief (UBR) (Chicago residents only), Home Weatherization, and Energy Saving Kits.On November 1, all income eligible households may apply. The LIHEAP DVP Program will be resuming October 1st to October 31st for the following households and populations:Households with an older adult, age 60 and over;Households with a person living with a disability;Families with children aged 5 and under;Households who are disconnected from one or more of their utilities or in jeopardy of being disconnected from one or both utilities.
Services
Date of Last Formal Update
Unknown
Data provided by
211 Metro Chicago
Physical Address
5071 West Congress Parkway, Chicago, IL 60644
Hours
Mon 9:00am - 2:00pm; Tue 10:00am - 2:00pm; Wed 9:00am - 2:00pm; Thu 11:00am - 4:00pm; Walk-ins are accepted and individuals are served on a first-come, first-served basis. Walk-ins are available on Mondays and Wednesdays from 9:00am to 2:00pm and Tuesdays from 10:00am to 2:00pm. Remote appointments only on Thursdays from 11:00am to 4:00pm.
Voice
Voice
Application process
Walk-ins are accepted and individuals are served on a first-come, first-served basis. Walk-ins are available on Mondays and Wednesdays from 9:00am to 2:00pm and Tuesdays from 10:00am to 2:00pm. Remote appointments only on Thursdays from 11:00am to 4:00pm.
Fee
Free
Eligibility
To be eligible for these services individuals must meet certain household size and 30-day gross income requirements, please refer to guidelines below or call agency for assistance determining eligibility.On November 1, all income eligible households may apply. The LIHEAP DVP Program will be resuming October 1st to October 31st for the following households and populations:. Households with an older adult, age 60 and over;. Households with a person living with a disability;. Families with children aged 5 and under;. Households who are disconnected from one or more of their utilities or in jeopardy of being disconnected from one or both utilities.Please note that residents of Chicago Housing Authority (CHA) units and subsidized rent units, as well as residents whose heating bill is included in their rent by their landlord may also apply for LIHEAP, so long as they meet the other eligibility requirements.2025-26 Eligibility GuidelinesFamily Size 30-Day Gross Income1 $3,3322 $4,357 3 $5,382 4 $6,407 5 $7,432 6 $8,457 7 $8,649 8 $8,842
Languages
English
Service area
Cook County, IL
Agency info
South Austin Neighborhood Association
South Austin Neighborhood Association provides assistance with applying to CEDA's various utility bill payment and energy services programs. This includes the Low Income Home Energy Assistance Program (LIHEAP), Peoples Gas Share the Warmth (Chicago residents only), City of Chicago Utility Billing Relief (UBR) (Chicago residents only), Home Weatherization, and Energy Saving Kits.