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Consumer Complaints | Illinois Guardianship and Advocacy Commission

4500 College Avenue, Suite 100, Alton, IL 62002

Eligibility

- Must be a resident of Illinois - Must be diagnosed with a disability - Complaint must involve an agency/facility that provides services to the disabled

Required documents

No Documentation Required

Hours

Mon-Fri - 8:30am to 5:00pm

866-333-3362
Voice·

Statewide TTY- Toll Free

866-274-8023
Voice·

Statewide Intake- Toll Free

618-474-5517
Fax·

Fax

618-474-5503
Voice·

Main

Languages

English

Application process

Call To Apply

Fees

No Fees

Service area

Bond, Calhoun, Clinton, Fayette, Greene, Jersey, Macoupin, Madison, Marion, Monroe, Morgan, Perry, Pike, Randolph, St. Clair, Scott and Washington counties in Illinois

An executive agency created to safeguard the rights of persons with disabilities through three programmatic divisions: Office of State Guardian, Legal Advocacy Services and Human Rights Authority. Services include consumer complaints, legal representation and guardianship assistance. ALSO KNOWN AS METRO EAST REGIONAL OFFICE IGAC

Date of Last Formal Update

11/10/2025

Data provided by

United Way of Greater St Louis 211

Providing organization

ILLINOIS GUARDIANSHIP AND ADVOCACY COMMISSION

An executive agency created to safeguard the rights of persons with disabilities through three programmatic divisions: Office of State Guardian, Legal Advocacy Services and Human Rights Authority. Services include consumer complaints, legal representation and guardianship assistance. ALSO KNOWN AS METRO EAST REGIONAL OFFICE IGAC