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Medical Information Lines | MercyOne North Iowa Medical Center

1000 4th Street SW, Mason City, IA 50401

Eligibility

Open to anyone

Required documents

None

(641) 428-7000
Voice·

Main Phone

(641) 428-7777
Voice·

Main Phone

Application process

Call for assistance

Fees

None

Service area

Butler County, IA Cerro Gordo County, IA Chickasaw County, IA Emmet County, IA Floyd County, IA Franklin County, IA Hancock County, IA Kossuth County, IA Mitchell County, IA Palo Alto County, IA Winnebago County, IA Worth County, IA Wright County, IA

Mercy Family Health Line provides registered nurses 24 hours a day who are trained to provide answers to health care questions on a confidential basis. Can also help refer callers to physicians.

Date of Last Formal Update

11/20/2025

Data provided by

Nebraska 211 v2 Writer

Providing organization

MercyOne North Iowa Medical Center

Critical access hospital.